Ticket Based Support
Ticket Based Support
We, at G2 TechWiz receive and resolve a ticket (a request or a problem) posted to us by our clients, that is received from the end client, instantly. We offer need-based support (non-voice), in the event of a ‘ticket’, to all our clients. Our per ticket support are priced based on the tickets and the rates for the tickets vary. Our help is inclusive of basic server monitoring and emergency live tech support. Our competent trouble shooting team ensures that every ticket is tackled tactfully.
 Goodwork guys, you are very responsive and pro-active.You have cut down my work load."

John
System Engineer of a leading software companyin the USA